Returns & Exchanges
At GALXBOY, we are committed to ensuring you are fully satisfied with your streetwear. If your purchase isn't the perfect fit, you can return or exchange your items within 14 days of delivery, provided they are in original condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all GALXBOY tags and labels are intact and the garment is unworn.
Hand Over to Courier
Once your request is approved, our courier partner will contact you to schedule a collection from your original delivery address.
Quality Check & Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing